AID China诚聘ELISPOT产品专员/技术支持

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职位名称：ELISPOT产品专员 （Product Specialist）

主要职责：
1. 负责公司ELISPOT产品的售前、售后技术支持, 及时处理用户的问题咨询和反馈；
2. 充分了解并定期反馈市场和客户需求，建立产品应用档案；
3. 负责用户及代理商的技术培训，配合代理商进行重点客户维护，协助其完成销售目标；
4. 配合及组织公司产品的市场推广活动，如学术会议、技术讲座等；
5. 及时了解最新的ELISPOT进展和应用信息，参与产品宣传资料及技术资料编制；

岗位要求：
1. 免疫学、医学或生物学等相关专业，硕士及以上学历优先考虑；
2. 有相关工作（免疫学领域技术支持、市场或销售）经验或ELISPOT实验经验者优先考虑；
3. 良好的口头和书面英语能力，能够阅读免疫学、基础医学相关的文献；
4. 工作积极主动，责任心强，诚实敬业，良好的语言表达及沟通能力，具有服务意识及合作精神；
5. 能适应出差.

工作地点：北京，上海或南京

Responsibilities:
1. Provides pre-sales technical support and post-sales training and troubleshooting for ELISPOT products.
2. Identify market opportunities and customer requirements, create products application information.
3. Provides technical training to dealers and collaborates with them on key customers’ follow-up, provides product demonstration and application support to customers, and finally closes the cases with dealers. 
4. Attends and organizes marketing activities, like scientific meetings and workshops.
5. Collects new trends and new applications, and prepares technical materials.

Requirements:
1. Major in immunology, medicine and biology, Master degree is preferred.
2. Working experience of technical support, marketing, sales in immunology and medical field is preferred. Hands-on experience of ELISPOT assays is preferred.
3. Good oral and writing English, able to read scientific articles.
4. Positive and initiative, responsible and honest, good presentation and communication skills, good service consciousness and team spirit.
5. Able and willing to travel.