德国艾本德股份公司于1945年创立于德国汉堡，是全球领先的生物技术公司之一。艾本德公司以其创新的技术和卓越的品质已成为实验室仪器质量标准的代名词。世界第一支微量离心管就是以eppendorf管命名，现已成为广大科研工作者必不可缺的实验工具。其经典的移液器和离心机产品已成为全世界各个科学实验室最常规的仪器品牌。

艾本德中国已在上海，北京以及广州设立其分支机构。随着业务不断发展，艾本德中国诚聘下列人员：
Hotline & Service Officer(shanghai,1名），
Technical Service Engineer（ Guangzhou、Jinan、North East China、 Wuhan、Xi’an各1名)

Hotline & Service Officer, Shanghai

Responsibilities:

· Responsible for National Application & Service Hotline operation in Shanghai office.
· To provide simple solution or advice according to customer inquiry.
· Responsible for making record of customer inquiry, ensuring coordination with relevant persons and report to Customer Support Assistant.
· To input, organize, and maintain service databases, and spreadsheets materials etc.
· Other tasks as assigned by customer support dept.

Qualification / Additional Requirements:

· College degree or above major in Biology or Management is preferred.
· At least 2 years working experience in customer service of Biology & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential.
· Be good at MS Office.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Guangzhou

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Able and willing to travel extensively to cover our distributed instrument base throughout South China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Jinan

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Able and willing to travel extensively to cover our distributed instrument base throughout East China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, North East China

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Possible to work in home office.
· Able and willing to travel extensively to cover our distributed instrument base throughout North East China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Wuhan

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Able and willing to travel extensively to cover our distributed instrument base throughout Middle China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Xi’an

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Possible to work in home office.
· Able and willing to travel extensively to cover our distributed instrument base throughout North West China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

我们将为您提供具有竞争力的薪酬，良好的培训以及发展计划。
请将您的中英文简历发送至Human.resource@eppendorf.cn
中文简历只能以附件的形式发送。
更多关于艾本德中国，请浏览http://www.eppendorf.cn